This website is operated by The Blue Bear Ltd, The Square, Seller Street, Chester CH1 3AN.
This policy describes how we process any personal information we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting you are accepting and consenting to the practices described in this policy.
If you have any questions about this notice, please contact the Director, by emailing us at or writing to the address above.
What is "personal information"?
Personal information is information that identifies you as an individual and relates to you.
We may collect, store and use the personal information you enter when filling in the 'contact us' form on our website. This information you give us may include your name, email address and phone number.
Disclosure of Your Information
Information you provide to us will be stored on a secure server. We use a trusted website and hosting provider (Wix) to facilitate the running and management of this website. Wix meet high data protection and security standards and are bound by a data processing contract to keep any information they process on our behalf confidential. Any data that may be collected through this website that Wix process, is kept secure and only processed in the manner we instruct them to. Wix cannot access, provide, rectify or delete any data that they store on our behalf without permission.
The transmission of information via the internet is not completely secure. Although we will endeavour to protect your personal data by using data encryption, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Our site may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites may have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
What decisions can you make about your information?
From 25 May 2018 data protection legislation gives you a number of rights regarding your information. Some of these are new rights whilst others build on your existing rights. Your rights are as follows:
Rectification: if information Coffeetots Play Café holds about you is incorrect you can ask us to correct it.
Access: you can also ask what information we hold about you and be provided with a copy. This is commonly known as making a subject access request. We will also give you extra information, such as why we use this information about you, where it came from and what types of people we have sent it to.
Deletion: you can ask us to delete the information that we hold about you in certain circumstances. For example, where we no longer need the information.
Portability: you can request the transfer of your information to you or to a third party in a format that can be read by computer. This applies where (a) the information has been provided by you; (b) the basis that we are relying on to process your information is consent or contract; and (c) the information is being processed by us on computer.
Restriction: our use of information about you may be restricted in some cases. For example, if you tell us that the information is inaccurate we can only use it for limited purposes while we check its accuracy.
You may object to us using your information where:
a. we are using it for direct marketing purposes (e.g. to send you information about a Coffeetots Play Café event);
b. the legal basis on which we are relying is either legitimate interests or performance of a task carried out in the public interest. we are using it for historical or scientific research purposes or archiving purposes.
The Director can give you more information about your data protection rights.
Further information and guidance
The Director is the person responsible at The Blue Bear for managing how we look after personal information and deciding how it is shared.
Like other organisations we need to keep your information safe, up to date, only use it for what we said we would, destroy it when we no longer need it and most importantly, treat the information we get fairly.
This notice is to explain how we use your personal information. The Director can answer any questions which you may have.
This privacy notice does not, and is not intended to, give you any rights which you did not already have. For example, it does not give you any additional contractual rights.
Please contact the Director if:
you object to us using your information for marketing purposes e.g. to send you information about events. We will stop using your information for marketing purposes if you tell us not to; or
you would like us to update the information we hold about you; or
you would prefer that certain information is kept confidential.
If you consider that we have not acted properly when using your personal information you can contact the Information Commissioner's Office - ico.org.uk.